Since 1977
What is Safe N Sound?
SafeNSound is an incredible
product with many different uses. They are available in Strapz™, Clipz™, Single
Clipz™, and Barretz™. They are adjustable retention products used to keep BTE
hearing aids, glasses, and BTE cochlear implant processors "SafeNSound" and
securely in place.
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What is The Ear
Connection?
The Ear Connection is a
division of Zoé International Incorporated, the company who makes SafeNSound™
products . We have been providing outstanding quality products and exceptional customer
service since 1997.
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Do I want
Strapz, Clipz, Single Clipz or Barretz?
SafeNSound Strapz™ come
in four sizes, Infant (6"), Toddler (7 1/2"), Child (9"), and Youth
(11"). This product comes with several adjustment beads and is adjustable up to
2" larger without attaching to the wearer's clothing. The SafeNSound Clipz™ come
with one adjustment bead, attaches to wearer's clothing and is one size fits all. This
product is great for those who wear only one BTE hearing aid or BTE Cochlear Implant
Processors. It does not require adjustment beads and may be purchased in size Infant for
little heads. The Single Clipz™ are for those who wear only one BTE hearing aid
or Cochlear Implant processors. They do not come with adjustment beads because they
are not adjustable, but can be ordered with a decorative bead if you choose (will not
affect functionality). SafeNSound Barretz™ come one to a
package and are for those who prefer barretz over other producst. This product is also
perfect for those with aural
atresia/microtia.
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What is You Name
It™?
You Name It™ is a
SafeNSound Strapz™ or Clipz™ that you can special order with your name or phrase
on it. An example is a Purple Strap with rainbow letters that spell "Hillary" or
a black strap with the phrase "Sk8rz Rule". You can also order Sportz
Strapz™ or Sportz Clipz™ with your team's name, "Go Spartans"!
Just order your regular strap size and specify your message. You can now order You
Name it™ in Clipz and Single Clipz, the name or phrase will be vertical instead of
horizontal. The Ear Connection reserves the right to refuse to make any strap or clip with
a name or msg. that we feel is inappropriate or offensive.
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What sizes are
available?
The Strap is available in 4
sizes: Infant-6", Toddler-7 1/2", Child-9", and Youth, 11". The size
represents the smalles size and adjusts up to an additional 2". The Clip is one size
fits all, so there is no need to measure for this item. However, it is available with a
smaller adjustment bead for little heads, and the length will be 2" shorter than the
regular size. just specify size infant.
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How do I know what
size I need?
Strap Measurements:
For proper fit for
eyeglasses/sunglasses and small hearing aids, measure from just behind the ear, loosly
around the base of the skull, back up to the same spot behind the other ear. This is the
size to order. Do not add to
this measurement, this will be the smallest size and your strap will adjust up to 2"
more.
For large hearing aids and FM
aids, measure from center of one aid to the center of the other while the wearer has the
aids in. This allows for the "larger" device to be held more snugly to the head,
however, all products can be worn in all cominations and measuring for the larger device
can be done the same as for the small size.
If measurement is in between
two sizes, we will make them to fit any size for no extra charge, however, special orders
can only be returned if defective.
If you alternate between small
and large hearing aids, order one for each!
The Clipz™ is one size
fits all, so there is no need to measure for this item. However, it is available with a
smaller adjustment bead for little heads, just specify size infant.
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How do I know
how to order the adjustment bead size?
The adjustment bead size is
generally the same for all Strapz™ & Clipz™. When ordering keep in mind that
the animals, vehicles and such are larger than the infant beads. If you order a SafeNSound
Strapz™, it will have one large adjustment bead in the center, with several small
round (infant size) adjustment beads on either side. If you prefer all small beads, just
specify that in the "special instructions" section on the order form (small
round only). Large Adjustment beads are approximately 1" high and 1/2" wide;
small adjustment beads are approximately 6mm.
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What Colors are
available?
The SafeNSound™ Products
come in a variety of colors: Black, Blue, Brown, Gray, Navy, Pine, Pink, Purple, Red, and
Yellow. The Adjustment beads are available in the same colors with the addition of Tan,
Teal and many neon colors. Small round beads are also available in Glow in the Dark
colors, clear, aqua, orange, pink, purple and yellow. Also, small round, stars,
hearts and butterflies are available in sparkle colors blue, green, pink, red, silver and
gold.
Now available in Sportz
Clipz™ and Sportz Strapz™: Baseball, Basketball, Football, Soccer, Tennis,
Billiards and Volleyball.
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Will my product
be all the same color?
When you order you will be
given the choice of colors for your adjustment beads. You can order them with different
colors, or all the same, beads and strap color, whatever you choose. Because not all
adjustment beads are available in all colors, you will be given the opportunity to make
2nd (alternate) choices for adjustment bead types and colors.
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What if I'm not happy
with my purchase?
We're so sure that you'll love
the original SafeNSound™ products, we guarantee it! If you're not satisfied, return
it within 30 days for a refund of your full purchase price, less shipping charges. Our
full product warranty is below.
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What kind of warranty
do I get with my purchase?
All SafeNSound™ products
are made from quality materials and are designed in the USA. All items are warranted
against manufacturer defect for one full year from date of invoice. If your product breaks
during that time, please contact us for a replacement item. We hope you are pleased with
your order and look forward to serving you now and in the future!
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If you still have questions,
please e-mail us at help@getsafensound.com, or FAX us toll free at 888.700.8551 We'll be happy to answer any questions you
have!
Frequently Asked Questions 
